Lost all contacts on Xperia smartphone

Xperia_Mini_Pro-e1304621657317Last year, I bought a Sony Ericsson (now Sony) Xperia Mini Pro (SK17i) phone with slide-out QWERTY keyboard. It’s really a good phone, quite small when compared to other screen sizes but sleek enough to hold in your hand. Additionally you get to use a slide-out full QWERTY keyboard which saves you from typing on a very small on-screen virtual keyboard. There are many sites that can provide provide a review of this phone but you can also find it here and here.

Anyways, this post isn’t about why I chose my phone but it’s about an issue that I came across while using this phone in day to day life.

One fine morning, I had to call a friend of mine and so took out my phone when to Phone app and started typing the number. Now many of you who have upgraded to Ice Cream Sandwich already know that the new Phone app immediately displays contacts matching the number you have typed (even partial matches). But that day, it didn’t return any matches. This intrigued me and I went to Contacts app and to my horror. All of the contacts were lost.


Yes. All of the contacts were nowhere to be found.

What was more horrifying was the fact that the contacts where being synced from my Google account and still they were not being displayed. I checked my sync options and it showed that last sync was completed just couple of hours ago. That was strange. Yet, I had to find a way to display the contacts. After a long search on internet, I ended up deciding to format the phone. I was about to connect my phone to the laptop when it struck me.

Of course, the Contacts app has a Filter option.

I immediately pressed the Option key (right soft key on Xperia) and selected “Filter” and there it was.


I never ever check the option of “Online contacts” as it is very unlikely that all of my contacts would be online or will have online contact details and still it was checked.

Finally, I unchecked the “Online contacts” option and voila. All contacts where back.

Hope this article saves you from going through the frustration of formatting your phone.